Transforms healthcare data into insight, improving Organizational Effectiveness
“The Fipsar team has deep healthcare domain knowledge which was extremely helpful. They have been able to augment our team very quickly and help us build better business intelligence dashboards. The Fipsar team has developed many dashboards such as state and federal reports and CMS HEDIS measures dashboards in quick time. We have worked with several of their developers and cannot speak highly enough of the team. They are reliable, thorough, smart, available, extremely good communicators and very friendly! We are very appreciative of their healthcare knowledge and technical skill sets.”
Assistant Director
Business Intelligence and Data Architecture
A leading Healthcare Company
About Client
A leading nonprofit New York State managed long term care organization embarked on an innovative digital transformation journey to rationalize business processes, modernize its systems, and improve end user experience. They partnered with Fipsar to help them with the digital transformation journey.
Challenges
- Non optimal business processes and poor user experience
- Lack of clear reporting dashboards
- Data accuracy across multiple functions like Member, Provider and Claims
Solution Offered
- Modernize applications: Upgrade technologies from SSRS to Tableau to improve performance and enhanced features
- Transition of Healthcare claims data from disparate systems into data warehouse
- Service Dashboards for State and Federal reporting
- Real Time view of healthcare data of critical business processes and services (Hubble Dashboard)
- Create new real time dashboards for member, provider, claims and Personal care workers
- Automate processes and scheduled jobs through Talend and other BI tools
Business Impact
Fipsar enhanced our sure-step methodology and helped us drive key business outcomes. They were one of our key partners in our success. They helped us:
- Enhance our processes to align closer to our clients as per CMS HEDIS measures
- Reduce total cost of ownership
- Provide unique reporting with impactful visualizations and real time dashboards
- Automation of key process